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Post-implementation audit: |
Frequently, a successful implementation
is seen as an end rather than a milestone. The newly implemented system
may, indeed do everything and more than those it replaced. In some
cases, however, it falls short of the claims made by the sales team
and consultants responsible. |
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To ensure that best value for money is
obtained, shortly after implementation the delivered system must be
compared with the claims made and specifications agreed at the contract
stage. |
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Even being satisfied that the original
claims and specifications have been met, once the new system has passed
the go-live stage and following a period of consolidation, there may
be many advantages still to be realised. These further benefits are
only likely to be identified and obtained through a formal 'optimisation'
process. |
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We can assist in all the following stages, |
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specification, |
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selection, |
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design, |
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configuration and implementation, |
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post-implementation audit, |
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optimisation. |
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